Much has been written about remodeling so we will make this brief and to the point. All the experts agree that if you are considering a home-improvement project, it's important to distinguish between increasing your home's value and improving its livability.

If your objective is to improve short-term value - say, to maximize the selling price of our home - small updating projects and effective staging of your home will probably add relatively more to your bottom line than a big redo. Home improvement projects that increase the "livability" will result in you enjoying your home more but most likely they will not increase its value.

Livability Livability is about you and your family. For example, if you think a hot tub will add value to your home, you may be disappointed. It may bring enjoyment to your family but it may not increase the value of your home. Just about any experienced realtor will tell you that they have had a least one transaction in their career where the buyers wanted an existing hot tub removed as a condition of the sale.

How about a swimming pool? In parts of Florida and California, it could be as essential as a kitchen. Whereas in other parts of the country (New England, Pacific Northwest, etc.) the chances of having a pool increase the value of a home is very doubtful. In other words, it all about location.

Projects to Increase the Value of your Home I'm sure you have read numerous "Top Ten Home Improvement Projects" in publications that taut the fact that their projects will increase the value of your home. Did you find any agreement among the lists? From my experience as a realtor in the Portland area, I can cite two things that most buyers appreciate in a home: gardens and decks. So here are two projects that you can consider:

Portlanders love their trees and plants, so a well-designed landscape and garden will most likely increase the value of a home in the Portland area.
A well-constructed and designed deck can add value to your Portland home. The new composite materials such as Trex requires little maintenance and doesn't need replacing for a considerable length of time.

Finding a Contractor

From my experience, contractors are hired by "word of mouth." In most neighborhoods, someone is always doing some remodeling or updating to their home so your "best bet" is to check with your neighbors when you need the services of a contractor or service person.

The realtors in our Windermere office pool their experience and we maintain a list of contractors and service people (carpenters, painters, plumbers, electrical, window washing, etc.) that our clients have used in the past with success. This list is constantly revised and available to our clients.

The Oregon Attorney General's office publishes a list of the "Top Ten Consumer Complaints" each year. To view the latest list, go to Top Ten Consumer Complaints.

Check on Contractor's License Status, Complaints, Actions

Oregon Construction Contractors Board The Construction Contractors Board (CCB) is a State agency that protects consumers by regulating construction contracting businesses. You can search for part of the business name or the last name of the contractor; or The contractor’s CCB license number; or The business telephone number.

You can look up license status, business record, administrative license actions, disciplinary actions, etc. Or call 503-378-4610 or 888-366-5635 to obtain the information.

Where do I get a Building Permit?

The Oregon Building Codes Division (BCD) has an excellent Web site that fully explains when a building permit is needed. Here is a good example of when a electrical permit is required:

Install or alter any permanent wiring or electrical device.
Run additional wiring, put in an electrical outlet or light fixture, install a receptacle for a garage-door opener, or convert from fuse box to circuit breakers.
Install or alter low-voltage systems such as security alarms or stereo or computer systems.

For homeowners, a permit is not required to replace electrical devices or to perform the maintenance on an existing electrical installation.

Homeowners must apply for a permit at the building department that has jurisdiction over their city or county. To find your jurisdiction, call your nearest city hall and ask what building jurisdiction you should contact for your permit. Be sure to mention your address and the type of work you are planning.

The following are links to the building departments in the Tri-County area of Washington, Clackamas and Multnomah counties, to all building jurisdictions in the state of Oregon, and to the building departments of SW Washington.

Books on Home Improvement Projects

Home by Design: Transforming Your house into Home Author: Sara Susanka. Taunton Press. ISBN: 1561586188. She outlines 27 design concepts that are key to creating space that is both beautiful and comfortable. This book will help you establish what works and what doesn't. It inspires good ideas.
House Transformed: Getting The Home You Want . . . With The House You Have Author: Matthew Schoenheer. Publisher: The Taunton Press/AIA. ISBN: 1561587117. The seven essential of remodeling are very helpful. The book is perfect for seeing how goals are translated into specific features.
Craftsman National Repair and Remodeling Estimator Publisher: Craftsman Book Company. ISBN: 1572181370. A contractor's reference book that is detailed-oriented. The book is comprised of list after list of labor and materials costs for most any home construction task.

Oregon and Washington State Agencies

Oregon Building Codes Division The Building Codes Division (BCD) provides code development, administration, inspection, plan review, licensing, and permit services to the construction industry. These are integral to the safe and effective construction of structures in Oregon. The division was added to the newly formed Oregon Department of Consumer & Business Services in 1993.
Washington Department of Labor and Industries At the Web site, you can make sure a contractor is registered with a bond and insurance, and an electrician or plumber is certified (licensed) in Washington. You can check if a contractor or plumber has any recent infractions and view a quarterly list of infractions issued to contractors and plumbers that have not followed the laws and rules of Labor and Industries.
Oregon Landscape Contractors Board The Oregon Landscape Contractors Board (LCB) is a State agency that protects consumers by regulating landscape contracting businesses. Oregon law requires that all landscape businesses who work on residential and nonresidential property in Oregon be licensed with the LCB. To check a license status send an e-mail to lcb@state.or.us or call (503) 986-6561.

WARMING: Oregon Construction Contractors Board

On December 4, 2005 The Oregonian ran a story about how the Oregon Construction Board (CCB) failed to provide consumers with some of the most basic information in its own databases. The article said that several years ago, the agency quit listing all complaints against contractors on its Web site after some builders protested that full disclosure hurt their businesses. The board has done little as contractors avoided nearly half the damages ordered by the agency. During the past 10 years, the board awarded some $55 million to homeowners, suppliers and subcontractors, but only about $28 million was paid, CCB records show.

The Oregonian: "The board has repeatedly permitted troubled contractors to remain in business. Though the agency can revoke the license of any contractor who ignores court judgments or fails to pay subcontractors, officials said they make no effort to search court files for such actions. That has allowed contractors such as Aldrich, who failed to pay multiple court judgments, to stay in the business."

Suggestions for Protecting Yourself

The Oregonian offered regarding contractors (1) Develop a list of potential contractors, get references and call them. (2) Check court records for lawsuits, bankruptcies, judgments against the contractor. (3) Search the Oregon Construction Contractors Board Web site, but keep in mind that a contractor's complete record isn't necessarily posted. For more information, review the claims history at the agency's Salem office. (4) Get multiple bids. Don't automatically take the lowest. Demand a written contract. (5) Pay wisely -- not more than a quarter or a third upfront. Pay more as work is completed and passes inspection. (6) Ask subcontractors and suppliers for lien waivers so you are protected if your general contractor doesn't pay them. (7) Make checks payable to a joint account held by the general contractor and subcontractors and suppliers.

We can add another recommendation. Instead of using the contractor's contracts, we suggest you use the American Institute of Architects' (AIA) forms. You can obtain them from the Oregon AIA.

Local Resources for Home Improvement Projects

Angie's List Angie's List collects reports with grades ranging from A-F (like a school report card) in more than 250 categories that pertain to home, yard, auto and personal services, such as roofers, electricians, barbers and hairstylists, computer repair companies, plumbers, landscapers and auto mechanics. These reports are consolidated into a database, which is then shared with members.
Bosco-Milligan Foundation The Bosco-Milligan Foundation presents tours, hands-on training workshops, and innovative exhibits. The foundation can be a great help in restoring an historic home.
Chromatix Paints A new kind of paint store located at 222 SE Alder Street. They offer four paint lines: Microblend (with Dupont technology), Fine Paints of Europe, SkimStone, and Sydney Harbour.
Energy Trust of Oregon A nonprofit organization dedicated to changing how Oregonians use energy by promoting energy efficiency and clean renewable energy for Oregon customers of Pacific Power, Portland General Electric, and NW Natural.
G/Rated - Portland's Office of Sustainable Development Portland's green building resource.
Home Builders Association of Portland Provides some hints on selecting a builder and/or remodeling company. It also has a list of remodelers, subcontractors, suppliers, and members who specialize in remodeling.
Neil Kelly Designers, remodelers, and home repair.
Northwest EcoBuilding Guild An association of builders, designers, homeowners, trades people, manufacturers, suppliers and others interested in ecologically sustainable building.
Rejuvenation Honoring old houses and their caretakers with period-authentic lighting and house parts is their business. You will enjoy a visit to this store. Located in southeast Portland just across the Hawthorne Bridge.
SCRAP Promotes creative reuse and environmentally sustainable behavior by providing educational programs and affordable materials to the community.
Solar Energy Association of Oregon Dedicated to increasing the use of solar energy in Oregon.
Winks Hardware With a staff of former hardware storeowners, industry journeymen and women, and national hardware representatives, Winks Hardware employees have a wealth of product knowledge and project application experience. And to facilitate a solution-driven experience, customers receive one-on-one service to help guide them through the correct hardware application. Winks is a real contrast to the "box store" home improvement centers.

Other Resources

Canadian Home Builders' Association This Web site is an everything-you-want-to-know resources about the basics of a remodeling project. But that is just one small part of the site as it covers homes from A to Z.
Fine Homebuilding A comprehensive source of reliable home building information. Fine Homebuilding has eight issues each year plus two special issues: one on Homes and the other on Kitchens and Baths.
Smart Home The world's largest supplier of home automation and smart gadgets for your home.
This Old House Web site associated with the popular PBS television series. The site offers advice on many aspects of remodeling projects.


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